Excellent service. Really easy to book and slots available from next day. I was kept up to date with the arrival time of the collection team. Very customer focused, friendly and professional. Would definitely use again and would highly recommend.
The guys did a fantastic job dismantling and removing a 5x8ft shed along with all its contents inside and out. This was a job I've wanted to get sorted for a long time and this has made a huge difference and very reasonably priced too. I will be sure to recommend to my friends and family. Thank you!
Excellent service. Collection arrangements booked at short notice in Ascot. It was carried out promptly and efficiently. Would definitely recommend. Thank you.
We contacted clearance and clean up to take a large sofa set and all went really smoothly. They were quick to respond for a quote, and we were able to book in a slot on a Friday for collection the next Monday. We paid the extra for a half day slot, which was a helpful option for us.The crew turned up within the time slot and were very friendly and efficient.All in, a very good experience and completely hassle free. Would definitely recommend.
Having seen their vans around in York I called them yesterday and got a quote. Not the cheapest, I suspect, but they gave me a time slot of 1-6pm today to clear accumulated stuff out of the garage. Two guys arrived promptly at 1.15, got all the stuff in the van in less than half an hour and were done. They were efficient, polite and friendly. Couldn't have been any better, really.
Due to council bin men being on strike we ( 40 retirement apartment development ) decided to use your service, couldn't fault a thing, 2 very pleasant courteous guys came and took everything away leaving no mess, would definitely use your service again, can highly recommend. THANKS
Unfortunately the team did not turn up at all during the 7.30am to 1pm time slot. At 1.30 the operator was unable to contact the team and did not know where they were. She quickly agreed to refund the £97 cost, which is a point in their favour. But very disappointing to find this company was not reliable.
Booked to remove a large chesterfield & chair based on their website image of nice vans with men in high viz jackets. What I got was a tatty old van with side mesh the same as the councils use when they clear fly tipping and not the same company Be very aware they portray one thing on website charge top rate and then send any body with an old van to remove
What a brilliant service you provided. Your guys went above and beyond what I expected. They were professional, courteous and very helpful and understanding. Thanks to the service your collection men provided today I will be using you again and recommend you in the future. Please give your collection guys a big pat on the back and a bonus, they deserve it. Well done!
Very best of service from start to finish. Called to book service with a very helpful staff member who took booking. On the day of the booking van turned up with two staff members who helped out and cleared all the items I needed to get rid off. Could not fault the service provided. Would highly recommend using this service.
These guys are excelent. They were on time, well inside the collection window. Respectful and professional. They even knew to be careful around our timid cats but very gentle when moving the furtniture. That level of kindness and awareness to the environment they visit is rare and very welcome. The fee is entirely justified and fair. The support team that helped in the days before collection took action very quickly and did a superb job making everything flow nicely. Thank you so very much.
Brilliant, professional service. Very friendly team across the board: from the call centre to the actual removal personnel themselves. Great value for money. I would use them again in a flash.
Really easy booking system and can call if needed. Reasonable price. Friendly drivers who were quick and efficient. Had all the furniture out within about 25 minutes. Really recommend this company. It was all just such an easy service
Really easy and straightforward booking. Guys came and took our items away no problem, friendly service, no worries. Would definitely use again in the future if I needed the service again. Highly appreciate their help and recommend to use.
Shocking service - Damage to property and didn't fulfil the quote - Read on to see why...I sent over a quote with pictures of rubbish and pile of wood I needed clearing. As I have a bad back so I didn't go for a skip and load it myself. The guys turned up on time and took the pile of rubbish but left the pile of wood as apparenty it wasn't on the quote. I showed the guys the quote clearly showing the pile of wood and also decription in quote stating 'pile of wood'. They said sorry but no room left on the van and quickly left. This was very annoying because the wood was the main heavy part I wanted removed due to my bad back. Now I'm left with the wood and have to pay another company to come and finish the job they didnt want to do.Unfortunately that was just the start of the problems. The next day I realise the whole side of my car has scratches all down the side from bumper to bumper, even the wheels, from where they had dragged their big dirty bag of rubbish across (see attached pictures of the damage).When contacting Clearence and Clean Up they said they would look in to it and come back with 'The guys clearing the rubbish deny everything and could only take any action if there was CCTV footage' I was hoping my neighbours CCTV would have picked it up but unfortunately after checking it did not cover the area as it was blocked by their van they were loading. I said 'what else could have been dragged down the car of the car that morning, you can see the only rought from the rubbish to their van was to squeeze past the car, you can even still see small remains of the rubbish attached to the car' it was so clearly done by them. The silly thing is we could have easily moved the car if they could have been bothered to ask as my partner was still at home.As a family of car enthusiasts we were devastated by the damage cause and the expence and hassle of having to deal with the repairs ourselves.So after lots of emails etc I was offered a small refund for the wood not being cleared as per the quote and they didnt want to know about the damage to the car as no CCTV, just pictures.So almost £1000 later at the body shop and time wasted sorting it all out I'm left with a car that has now been damage repaired and still have the pile of wood to deal with. What an absolute joke of a company.If you respect your property please aviod this company at all costs, as they have no respect what so ever.Order ref/inv number 34164
They came to my house this morning to clear out some cardboard boxes and old TV aerial. The two guys were polite, efficient and tidy, and did a good job. Highly recommended and 5 stars.
Used this company yesterday to remove an old large sofa and armchair. They arrived on time and removed my items with minimal fuss at a reasonable price. I would happily use them again in the future if needed. Would definitely recommend.
I found the website easy to navigate but couldn't get my card to work at the payment stage so I phoned up instead. They took payment and sent me a confirmation. As requested, I replied to the email with further details about the items to collect and the accessibility. They came within the slot the next day with no problems.
The website and booking system is very easy to use. Have used the service before and the team are very reliable and no mess left. Will continue to use them as excellent service.
Another great collection from Clearance and Clean Up. Scott in the office is always helpful and was there to help from quote to collection. The lads turned up and removed everything with no problems leaving it clean and tidy. I have used these guys on a number of occasions now and after been messed about in the past, wouldn’t use anyone else. If you’re looking for a proper professional service then I highly recommend.
We received excellent customer service from both the people who work in the office and the guys that came out to do the removal. Prompt, courteous and efficient, I couldn't have asked for a better service. Highly recommend.
As landlord I use Clearance and Clean up all the time. They have always been excellent and very professional. Highly recommend them, no job is too much hassle.
Excellent service, excellent price and much easier than having a skip, as we live in a restricted area for skips. Would definitely recommend and use again.
Fast and professional. Quick to book for next day at no extra cost, exactly what you need when renovating a flat where a skip is not allowed at the property in the centre of Sheffield. Website was easy to use and communication was excellent as they managed to help me pick which option to book online within the day so they could come for the next day. Would definitely recommend/use again for waste removal.
Great service from booking to collection. When booking a collection they managed to squeeze us in to due to a specific deadline. The guys arrived on time and did a great job at removing the items that we no longer needed. They were very polite and considerate. I would not hesitate to recommend or use them again. Many Thanks
Great service offered by this company. From Helen, the point of contact at the office to the 2 young men who came to empty the apartment, the whole process was far easier than expected. Very happy to be able to recommend Clearance And Clean Up to anyone looking for a professional and prompt service, which is also reasonably priced.
Helen and Rob have super to deal with and helped us with an enormous task. We will definitely be using their services again and would recommend them for service, value and a job well done.
Excellent service. Better value for money than a skip and the work is done for you. The gentlemen who came out to carry out the work were friendly and professional. From requesting a quote the whole job was quoted and completed within 48 hours. No waiting around, we were offered various time slots to suit. Highly recommend and would definitely employ the services of Clearance and Clean Up Ltd.
We have used Clearance and Clear up on a couple of occasions and they have never failed to impress. Nothing is to much trouble and both the office staff and workmen are always professional. There vans are always clean and tidy when they have turned up. We will certainly continue to use them in the future and will recommend them to others.
Fantastic company, great service - and very quick to act. They fully understood when I explained what service I wanted and had a great attitude towards sorting quickly. Much appreciated! Highly recommend.
I would highly recommend this company !Worth every penny ,exceptional clearance job . Quality service throughout from the initial start via there admin team to there clearance men ... such a hassle free experience #Happy customer
I can highly recommend this company. Easy to arrange, came on time, did the job quickly. Polite, amiable and helpful staff. Delighted. Will use them again.
I can highly recommend this company. Easy to arrange, came on time, did the job quickly. Polite, amiable and helpful staff. Delighted. Will use them again.
Excellent and friendly service, the booking process was smooth and they were able to come out within a couple of days. I received a call from the team on the day to let me know when they were expecting to be there. Professional and hard working, would definitely recommend.
As a company we needed a clearance company to come in on a last minute request. After having a really good experience with Clearance and Clear up we then made a further 2 bookings. Each time they did exactly what we asked leaving no mess at all. The work was done quickly and the team were lovely to work with. We will definitely use them again and would recommend to everyone!
Called up yesterday and managed to arrange a garden and house clear up for today. The lady on the phone was super helpful with timings etc. The 2 gents arrived before the designated time slot and got on with clear up and had it done within half an hour. Great service and extremely impressed with all I spoke to as well as the job done at a great price, thank you very much and would definitely use again!
Called up yesterday and managed to arrange a garden and house clear up for today. The lady on the phone was super helpful with timings etc. The 2 gents arrived before the designated time slot and got on with clear up and had it done within half an hour. Great service and extremely impressed with all I spoke to as well as the job done at a great price, thank you very much and would definitely use again!
I opted for using Clearance and Clean Up Ltd when I had to empty a rental property in Malton after a tenant vacated leaving a load of mess and furniture, and the service I received was second to none! From the initial call I made to the very helpful lady at their office, who guided me expertly through the process, and gave me very helpful and honest advice on the size of collection vehicle I would need, to the amazing chaps, Rob and Ben, who came on the day to help clear the rubbish and old furniture. Nothing was too much trouble for them, despite the horrendous weather outside at the time! Historically I would have used a skip for this type of thing, which would have cost me more than this amazing service, and I would have had to do the all of the lifting myself! Never again will I use a skip.Thanks again.Chris
As a first time user,I must say that the service given by Rob and Tim,was excellent.They were courteous,polite and very efficient.Certainly have no hesitation in recommending Clearance and Clean Up Ltd to anyone, brilliant service
Brilliant work by the guys last week really believed no one could sort the house out but they did in record time! This was a clearance after a bereavement and they could not have been more helpful and considerate. A fantastic job! 😊👍
Professional service, friendly and hard working team. They cleared the flat quickly and ensured that it was left clean and tidy. There were no marks or damage to walls etc and and they were respectful of the other occupants of the building. Overall very good service and would definitely recommend.
Excellent service from Ben and Kyle. I could not believe how much stuff they managed to pack into the van. I would definitely use this firm again and recommend them to anyone requiring this sort of service.
A very reliable service, with two lovely men (Rob & Tim), who were exceptionally polite, courteous and willing to please us. We will definitely use you again and recommend you to family, friends and other businesses.Thank you very much
Have used Clearance and Clean Up twice now and will definitely be using them again. Friendly and efficient, a real pleasure to deal with. Feel in safe hands knowing that rubbish cleared will be properly disposed of. Highly recommended.
Ben and Kyle were brilliant, they worked so hard for 2hours. They were very polite, friendly and very efficient. Definitely recommend them, thanks guys.
What an excellent service. The two lads that came did a first class job. Everyone was very friendly and efficient including Tom who helped with my telephone enquiry. Thank you.
Really accommodating and fitted in with a time that suited me. Ben and Mark arrived promptly, cleared every last scrap and cleaned up behind them. They were done in half an hour. I booked the company from reading the online reviews and would really recommend them as they provide a great service at a reasonable price.
I've used Clearance And Cleanup on multiple occasions for various projects. Always a pleasure to deal with, polite, friendly and offer great service. Wouldn't hesitate in recommending these guys for waste removal! Keep up the good work!
This is the second time I have used them. Arrived promptly and they cleared my garage in about 10 minutes. Both guys were very friendly and did all the work. Much easier than trying to deal with a skip. Will certainly use them again when I fill the garage up with more junk.
Brilliant Service.Two men and a van. Both guys were very polite and helpful.Took their shoes off before entering the property.Nothing was too much trouble and the price was very fair
Great company, great experience from start to finish Helen taking the call for me and having to change the date at last minute, they did not mind. Lads on time Rob and Trev did a brilliant job they deserve a bonus for all their hard work. Definitely, use this company if you need their services.
